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Trash Day, Delivery Slips and the Kanji That Arrive on Paper

Nobody warns you that living in Japan is twenty per cent conversation and eighty per cent small pieces of paper with deadlines on them. Here is every one of them, decoded.

Published August 21, 2026 · 15 min read

The short version: four categories run your rubbish - えるゴミ, えないゴミ, 資源しげんごみ, 粗大そだいごみ - on days set by your city. The card in your mailbox is a 不在票ふざいひょう, and the word you need on it is 再配達さいはいたつ. The notice taped inside the lift is usually 断水だんすい, 停電ていでん, 点検てんけん or 検針けんしん. About sixty words cover the entire paper life of a resident.

The airport was survivable. The convenience store was survivable. You found a flat, you can order food, you have started to feel like this is going to be fine.

Then, on an ordinary Tuesday, three things happen. A neighbour looks at the bag you just put out and says something you do not catch. A small card is sitting in your mailbox with a phone number on it and a date that has apparently already started counting down. And a laminated notice has appeared inside the lift with a red border and your building’s name at the top.

None of this is in your textbook. It is not conversational Japanese at all - it is written, compressed, deadline-bearing Japanese, the register that runs the country’s admin. The good news is that it is even more repetitive than signage, because your building, your city and your delivery company will use exactly the same words for as long as you live there.

Paper 1 · ゴミ

The four bins, and why your neighbour is looking at you

燃えるゴミもえるゴミ · 可燃ごみBurnable: food waste, tissues, soiled paper
燃えないゴミもえないゴミ · 不燃ごみNon-burnable: metal, glass, ceramics
資源ごみしげんごみRecyclables: cans, bottles, paper, cardboard
粗大ごみそだいごみOversized: furniture, futons, bicycles
Read this before anything else: the categories, the collection days and whether a special bag is required are set by each municipality, not nationally. Two neighbouring cities can disagree about which bin plastic belongs in. The authoritative document is the calendar issued by your 市役所しやくしょ or 区役所くやくしょ - this article teaches you to read that calendar, not to replace it.
WordReadingMeaningWhat it asks of you
分別ぶんべつSorting by categoryThe single most important word on the calendar. 分 divide + 別 separate.
収集日しゅうしゅうびCollection dayPaired with a weekday: 毎週火曜日 = every Tuesday.
指定袋していぶくろDesignated bagIn many cities rubbish must go in the official municipal bag, sold at supermarkets.
集積所しゅうせきじょCollection pointAlso called ごみステーション - the netted spot on the street corner.
朝8時までにあさはちじまでにBy 8amTypical deadline: put it out on the morning itself, not the night before.
古紙こしWaste paperNewspapers, magazines - usually tied with string, not bagged.
段ボールだんボールCardboardFlattened and tied. Its own category almost everywhere.
/ びんかん / binCans / glass bottlesRinsed. Often collected on the same day, in separate containers.
ペットボトルPET bottlesキャップ (cap) and ラベル (label) removed - they are plastic packaging, not PET.
プラPlastic packagingThe プラ mark printed on wrappers, trays and caps marks this category.
有害ごみゆうがいごみHazardous wasteBatteries 電池, lighters, spray cans スプレー缶, fluorescent tubes.
回収かいしゅうCollection / take-backSupermarkets run 回収ボックス for trays, milk cartons and batteries.
燃 is easier than it looks. The left side is 火, fire. The right side is 然, the same 然 as in 自然しぜん (nature) and 当然とうぜん (naturally). Fire plus 然 = to burn. And once 火 is on your radar you start seeing it everywhere: 火曜日かようび (Tuesday), 花火はなび (fireworks), 火事かじ (a fire), 消火器しょうかき (fire extinguisher). One radical, four everyday words.

粗大ごみ: the one with a procedure

Oversized waste is the only category that cannot simply be carried downstairs, and it is where most newcomers get stuck. The sequence is fixed:

StepJapaneseWhat happens
1申込 もうしこみBook a collection by phone or website. You are given a date and a reception number (受付番号うけつけばんごう).
2粗大ごみ処理券 しょりけんBuy the disposal sticker for the quoted fee at a convenience store or supermarket.
3記入 きにゅうWrite your reception number or name on the sticker and attach it to the item.
4当日 とうじつPut it out on the assigned morning at the assigned place. Done.
Four appliances are not 粗大ごみ at all. Air conditioners, televisions, refrigerators and washing machines fall under a separate recycling law and are handled through a retailer or a licensed collector, with their own fee. Leaving one at the collection point is not a shortcut - it is the kind of mistake that gets a notice taped to it and carried back to your door.
Paper 2 · 不在票

The card in your mailbox, line by line

Every Japanese delivery company uses a slightly different layout for the same nine fields. Learn the fields and every carrier becomes readable.

ご不在連絡票  gofuzai renrakuhyou — missed delivery notice
お届け先Recipient - youおとどけさき
ご依頼主Senderごいらいぬし
品名Contents / item nameひんめい
お問い合わせ番号Tracking number - what you type into the websiteおといあわせばんごう
営業所Local depot holding your parcelえいぎょうしょ
保管期限Holding deadline - after this it goes back to the senderほかんきげん
再配達Redelivery - the request you are here to makeさいはいたつ
配達日時Delivery date and timeはいたつにちじ
時間帯Time slot: 午前中 / 14〜16時 / 19〜21時じかんたい
WordReadingMeaning
不在ふざいAbsent - 不 (not) + 在 (to be present). The 不 prefix negates everything: 不便 inconvenient, 不安 anxious, 不明 unclear.
置き配おきはいLeave the parcel at the door. Now the default option with many carriers.
宅配ボックスたくはいボックスParcel locker in the entrance hall, opened with an 暗証番号 (PIN).
持ち戻りもちもどりTaken back to the depot - what happened while you were out.
代金引換だいきんひきかえCash on delivery - 代引き for short. Have the money ready.
クール便クールびんChilled or frozen delivery: 冷蔵 refrigerated, 冷凍 frozen. Cannot be left at the door.
午前中ごぜんちゅうMorning slot - literally “within the a.m.”
受取うけとりReceipt / collecting the item. 受取人 = the recipient.
/ サインいんSeal or signature. A 印鑑 stamp works, and so does a signature.
再 is the character that saves your parcel. 再 means again, and it front-loads a whole family: 再配達さいはいたつ (redelivery), 再発行さいはっこう (reissue a document), 再入国さいにゅうこく (re-entry at immigration), 再来週さらいしゅう (the week after next). Spot 再 on a form and you already know half of what the form wants.
保管期限 is the only real deadline on the card. Miss it and the parcel is returned to the sender, which for an overseas order can mean it leaves the country. It is usually about a week from the first attempt. 保管 = keeping in storage, 期限 = time limit - the same 期限 as 賞味期限 on food and 有効期限 on your card.
Paper 3 · 郵便

The post: envelopes, stamps and one piece of etiquette

WordReadingMeaning
郵便局ゆうびんきょくPost office. 郵便受け = your letterbox.
切手きってPostage stamp - literally “cut hand”, from an old word for a ticket.
はがきPostcard. 往復はがき = a reply-paid double postcard.
封筒ふうとうEnvelope. 定形 = standard size, 定形外 = oversized (costs more).
書留かきとめRegistered post - tracked and signed for. Official documents arrive this way.
速達そくたつExpress post. 速 fast + 達 deliver.
料金不足りょうきんぶそくInsufficient postage - the reason it came back.
転居届てんきょとどけChange-of-address form. Forwards your post for a year.
宛先 / 差出人あてさき / さしだしにんAddressee / sender.
The 行 → 御中 rule. When a company sends you a pre-printed reply envelope, the address line ends in ゆき - because it would be improper for them to write an honorific about themselves. Before posting it back, you strike out 行 with a single line and write 御中おんちゅう next to it (for a company or department) or さま (for a named individual). It takes two seconds, almost no textbook mentions it, and Japanese office workers notice immediately.
Paper 4 · お知らせ

The notice taped inside the lift

These follow a template so rigid that once you know the eight nouns, you can read any of them in about four seconds: what is happening, when, and how sorry they are about it.

WordReadingMeaningDoes it affect you?
お知らせおしらせNotice / announcementThe heading on almost every one.
各位かくいTo all concernedFormal “dear residents”. 入居者各位 = to all tenants.
断水だんすいWater supply shut offYes. Fill a bottle the night before.
停電ていでんPower cutYes. Note the 日時 (date and time).
点検てんけんInspectionSometimes. 消防設備点検 (fire equipment) needs entry to your flat.
検針けんしんMeter readingUsually not - they read the meter outside.
工事こうじConstruction workNoise, scaffolding, or a blocked entrance for a period.
期間 / 日時きかん / にちじPeriod / date and timeThe two lines to actually read.
管理会社 / 管理人かんりがいしゃ / かんりにんManagement company / caretakerWho to contact. 大家 (おおや) is the landlord.
回覧板かいらんばんCirculating notice boardRead it, stamp or tick it, pass it to the next flat.
駐輪禁止ちゅうりんきんしNo bicycle parkingBikes left there are removed and impounded.
更新こうしんRenewalLease renewal - usually every two years, usually with a fee.
Two closing phrases you will read a hundred times. ご協力ごきょうりょくねがいします - we ask for your cooperation. ご迷惑ごめいわくをおかけします - we apologise for the inconvenience. Together they end virtually every official notice in Japan, and recognising them instantly tells you the notice is routine rather than urgent.
Speaking

Four sentences that solve most of it

ゴミは何曜日なんようびですか。ごみはなんようびですか。Which day is the rubbish collected?

これはえるゴミですか。これはもえるごみですか。Does this go in the burnable rubbish?

再配達さいはいたつをおねがいしたいのですが。さいはいたつをおねがいしたいのですが。I’d like to request a redelivery.

明日あした午前中ごぜんちゅうにおねがいします。あしたのごぜんちゅうにおねがいします。Tomorrow morning, please.

Notice the shape of the third one: …たいのですが, trailing off without finishing. That unfinished ending is not hesitation - it is the standard polite way to open a request in Japanese, and it is covered in full in the guide to sentences that never finish.

Why this layer decides whether you feel at home

There is a particular loneliness in the first months abroad, and it is rarely about grammar. It is the feeling of being administratively illiterate - of knowing that a piece of paper in your hand is telling you something important and being unable to reach it. It makes an ordinary Tuesday feel like an exam you did not study for.

What changes that feeling is not fluency. It is about sixty words. And unlike conversation, this vocabulary never varies: the same notice, the same slip, the same calendar, month after month. It is the highest-return set of Japanese a resident can learn, and it is the one nobody teaches.

1. Read the paper in your hand. Kanjijo’s OCR scanner reads a photo of the slip, the calendar or the notice and returns readings and meanings for every character - the deadline included.

2. Keep it. Anything you scan can go into the SRS engine with an exclusive mnemonic attached, so 不在, 保管期限 and 検針 become words you recognise instead of words you decode.

3. Review without deciding to. The home and lock screen widgets show due cards on the screen you already check constantly, and the interactive test widget quizzes you in three seconds without opening anything.

4. Then handle the phone call. The conversation and shadowing tracks drill exactly these exchanges out loud, and dictation trains the half that actually matters on an automated redelivery line - catching what is said back to you.

And when you want to go beyond survival, the whole course is already there: full N5–N1 kanji, vocabulary and grammar banks, JLPT reading and JLPT listening practice, and mock JLPT tests.

Quick reference

燃えるゴミ / 燃えないゴミ / 資源ごみ / 粗大ごみ
Burnable / non-burnable / recyclable / oversized. Categories and days are set by your city.
指定袋 · 収集日 · 集積所
Designated bag, collection day, collection point. Put it out on the morning, not the night before.
粗大ごみ
Book (申込) → buy the 処理券 sticker → attach it → put it out on the assigned day. AC units, TVs, fridges and washing machines are excluded.
不在票 · 再配達 · 保管期限
Missed-delivery card, redelivery request, the deadline after which it returns to the sender.
置き配 / 宅配ボックス
Leave at the door / parcel locker opened with a PIN.
行 → 御中
On a reply envelope, cross out 行 and write 御中 (company) or 様 (person).
断水 / 停電 / 点検 / 検針 / 工事
Water off / power cut / inspection / meter reading / construction. Read the 日時 line.
更新
Lease renewal - typically every two years, usually with a fee.

Frequently Asked Questions

燃えるゴミ (もえるゴミ, also written 可燃ごみ) means burnable rubbish - food waste, paper scraps, tissues and small soiled items. The standard companions are 燃えないゴミ or 不燃ごみ (non-burnable: metal, glass, ceramics, small appliances), 資源ごみ (recyclables: cans 缶, bottles びん, PET bottles ペットボトル, 古紙 waste paper, 段ボール cardboard) and 粗大ごみ (oversized items). The exact categories, the collection days and whether you must use a 指定袋 (designated municipal bag) are decided by each city, so the authoritative source is always the calendar issued by your local 市役所 or 区役所.

The slip left in your mailbox is a ご不在連絡票 (ごふざいれんらくひょう, missed-delivery notice). It carries a tracking number (お問い合わせ番号), the depot (営業所) and a 保管期限 - the date after which the parcel is returned to the sender. To book a new delivery you request 再配達 (さいはいたつ) by QR code, website, app or automated phone line, choosing a 配達日時 (date and time) from fixed 時間帯 slots such as 午前中 (morning) or 14時〜16時. Many carriers also offer 置き配 (leave at the door) or delivery into a 宅配ボックス, the parcel locker in the entrance hall, which is opened with a 暗証番号.

粗大ごみ (そだいごみ) is oversized waste - furniture, futons, bicycles, larger appliances. In most municipalities anything above roughly 30 centimetres counts, though the threshold is set locally. It cannot simply be left at the collection point: you book a pickup (申込) by phone or website, buy a 粗大ごみ処理券 (a disposal sticker) at a convenience store or supermarket for the fee quoted, write the reception number on it, stick it to the item and put it out on the assigned morning. Certain appliances - air conditioners, televisions, refrigerators and washing machines - are excluded entirely and handled under a separate recycling law through the retailer.

検針 (けんしん) means meter reading - someone will come to read the water, gas or electricity meter, and the notice states the date. It belongs to a small family of building notices worth learning together: 断水 (だんすい) water supply shut off, 停電 (ていでん) power cut, 点検 (てんけん) inspection, 消防設備点検 (fire equipment inspection, which usually requires access to your flat), 工事 (こうじ) construction work, and 各位 (かくい), the formal to all residents opening. Most such notices end with ご協力お願いします or ご迷惑をおかけします - a request for cooperation and an apology for the inconvenience.

Because it never appears in one. Textbook Japanese is built around conversations, while this layer is written, compressed and nominal - 不在, 再配達, 保管期限, 検針 are labels on forms, not sentences anyone speaks. It also arrives without warning and usually with a deadline attached, which is the worst possible condition for learning. The practical fix is to read it on the spot with an OCR scanner, then send the characters you scanned into an SRS review queue so the next notice is simply readable - the vocabulary is small, closed and repeats for as long as you live in Japan.

Stop being administratively illiterate

Kanjijo reads the paper you cannot: an OCR scanner for any notice, slip or form, exclusive mnemonics for every kanji and word, an SRS engine that times each review for the moment before you forget, and home, lock screen and interactive test widgets that keep it all in front of you. Plus the full N5–N1 kanji, vocabulary and grammar banks, JLPT reading and listening practice, mock tests, conversation, shadowing and dictation. Free on iPhone.

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